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TuitionEP Terms and Conditions & Privacy Policy

Last Updated: December 19, 2023

This privacy policy states how Tuition Education Platform (TEP) uses and protects information given by you to TEP when you use apps or browse our website. TEP is committed to ensuring that privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement. This page will be updated to align with any changes. TEP’s goal is to provide users with a streamlined and enjoyable experience. Protecting your privacy is paramount to TEP.

Please read the complete version before You download, access, or otherwise use TEP. If you do not agree to the terms of the privacy policy, please do not use the TEP. If you choose to use TEP, then you agree to the collection and use of information in relation to this policy. The Personal Information that we collect is used for providing and improving TEP. We will not use or share your information with anyone except as described in this Privacy Policy.

The terms used in this Privacy Policy have the same meanings as in our App Terms and Conditions, which are accessible at TEP unless otherwise defined in this Privacy Policy.

Security & Data Safeguarding

We are committed to ensuring that your information is secure. In order to prevent unauthorized access or disclosure we have put in place thorough physical, electronic and managerial procedures to safeguard and secure the information we collect online. This does not prevent from egregious attacks from entities that infiltrate data.

Stripe

Tuition EP use the Stripe payment platform. Stripe has been audited by an independent PCI Qualified Security Assessor (QSA) and is certified as a PCI Level 1 Service Provider. This is the most stringent level of certification available in the payments industry. Furthermore, anyone involved with the processing, transmission, or storage of card data must comply with the Payment Card Industry Data Security Standards (PCI DSS).

Information TEP Collects

When You use TEP, We collect Your personal information and other information about you. Sometimes, You will directly provide information. Other times, we will collect it automatically or by a third party. When Your express consent is required (e.g. if laws require), we will only collect your information if you expressly agree. By using TEP, You consent to Our collection, use and disclosure of Your information. You may refuse or withdraw this consent any time.

Consent
As permitted by law, consent to the collection of Your personal information may be implied. In certain circumstances, express consent may be required, and We will do so if it is determined that TEP must obtain express consent from You. Otherwise, Your acceptance of this Policy indicates Your consent to the collection, use and disclosure of Your information.

Subject to legal and contractual restrictions, You may refuse or withdraw Your consent at any time by notifying TEP in accordance with this Policy. We note that some TEP services require Your personal information to function properly or TEP may only be offered if You provide TEP with Your personal information. In such cases, if You refuse or withdraw Your consent, TEP may not be available to You.

Purposes of Collection, Use and Disclosure
TEP uses the information collected for the purposes listed in the Purposes section found below; this includes (without limitation) creating market research and data insight reports that are made available to third parties. If a purpose is not listed in the Purposes section, We will disclose the purpose before or at the time of collecting the information.

Purposes
Your information may be collected, used and disclosed for the following purposes:

• To communicate with You in accordance with applicable laws
• To provide Service to You, such as providing cash back to You and creating, updating and managing Your account
• To verify Your identity
• To connect with Your other accounts such as social media accounts
• To provide recommendation and offers on products and services
• To develop new and improve existing products and services
• To respond to Your inquiries and comments
• To prevent fraud and abuse of the TEP Service
• To protect other users of the Service, and Our business, against security breaches
• To understand Our user base and effectiveness of the Service
• To administer, operate and improve the Service and for internal business purposes
• To compile aggregated data, perform statistical analyses and otherwise analyse Our business for internal and external business purposes
• To compile aggregated data, including personal information about You in some cases, to create market research reports and data sets as part of Our suite of products that We create for external business purposes
• To comply with legal and governmental requirements
• To fulfill any other purpose for which you provide it, or for which you provide express consent

The purposes for which Your information is collected may be applicable for Us to process Your information or for a third-party service provider to process Your information in relation to the Service.

Personal Information
This app functionality requires users to give us contact information (email address) and personal information (such as their names, phone numbers, profile image/picture/photo and address details, some of these are optional but allow for a better app experience). The visitor's contact and personal information is used to contact visitors when necessary and requested, but is primarily used to collect personal information necessary to effectively deliver the TEP service to users and to otherwise provide professional services to clients and customers. We do not sell, trade, transfer or exchange your personal information with anyone. We do not disclose information about your individual visits to this site, or personal information that you provide, such as your name, address, e-mail address, telephone number, etc., to any outside parties, except when we believe the law requires it. TEP app allows for an optional upload of profile image(s) and app user permission at the time of updating your profile. By uploading your images from either the camera roll or from your camera you are giving the TEP app permission to use your image(s) as profile images.

Cookies and Log Files

TEP may place cookies on a visitor’s device in order to streamline experiences. These cookies save anonymized data about individual visitors. TEP use session cookies which terminate when a user closes their app or browser. On browser experiences persistent cookies, can remain on the visitors device until expiration or manually deletion. TEP utilizes coding for analytical purposes. The data stored for analytical purposes stores non personally identifiable information. User’s log files can be accessed by the TEP team in order to help troubleshoot issues and improve the user experience.

Device and Connection Information

Internet Protocol (IP) addresses of your computer or handheld device are collected by TEP. These addresses do not identify personal information, but the device you are using. These are stored to track connections for security purposes. Other optional information that may be collected includes device specific information (type of hardware, OS, settings, geo-location data, and crash data). Please check the policies of your device to learn more about what information your device makes available to us. The goal of the data is to make the experience better and safer.

Google Analytics

Google’s ability to use and share information collected is restricted by the Google Analytics Terms of Use and the Google Privacy Policy. You can prevent Google Analytics from recognizing you on return visits to this Website by disabling the Google Analytics cookie on your browser.

Controlling Your Personal Information

We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so.

Changes to This Privacy Policy
We may update our Privacy Policy from time to time. Thus, you are advised to review this page periodically for any changes. We will notify you of any changes by posting the new Privacy Policy date on this page.

Children Under 18

Children’s Privacy

TEP’s terms of service is not intended to be used by anyone under the age of 18. If we unknowingly collect information that is not intended, please email info@tuitionep.com and we will remove that information with 24 hours. For users of our education platform system and related products, TEP may collect certain information required to provide education platform tools inline with schools, and organizations goals.
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