App FAQs

Can this app be installed on a computer or is there a website available?

For users, this is an app designed for mobile and tablet devices. There is also a fully integrated dashboard for admins to use to add fees, keep track of payments, and more. If you set up a demo with us, we can go more in-depth as to how the process works.

How secure is the app?

TuitionEP uses the Stripe payment platform. Stripe has been audited by an independent PCI Qualified Security Assessor (QSA) and is certified as a PCI Level 1 Service Provider. This is the most stringent level of certification available in the payments industry. Furthermore, anyone involved with the processing, transmission, or storage of card data must comply with the Payment Card Industry Data Security Standards (PCI DSS).

Are there any fees associated when using the TEP app to make payments?

The app is free to download and there are no associated/convenience fees to use your credit card or bank account for payments.

Can users only make tuition payments through the app?

No, depending on what the institution offers, users can pay for child care, field trip fees, and other miscellaneous fees (in addition to tuition).

Can users change their payment method in the app?

Yes, this can be done via the payment screen.

How do I download the TuitionEP app?

The TuitionEP app is available through the Apple Store and the Google Play Store.

Still have questions?

Send us a message and we'll be in touch with you shortly.

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